All original artworks are packed with museum-grade materials and shipped exclusively with DHL Express to ensure fast, safe, and reliable delivery worldwide.

Please see product description for more information on shipping and returns for prints.

- PACKAGING -
Every original painting is packed using professional fine-art packaging standards, including:
-Rigid, reinforced protection
-Corner Protectors
-Moisture-resistant wrapping
-Double-boxing for originals
This ensures your artwork arrives in perfect condition.
- COURIER -
All originals are shipped with: DHL Express Worldwide
-Fast Global Delivery 
-Full tracking 
-Signature on delivery
-Priority handling
-Very low damage/ loss rate 
DHL is one of the most trusted couriers for fine art transport, offering the highest reliability and speed.
- SHIPPING TIME -
-Originals: Ship within 7-14 days
- SHIPPING COSTS -
Shipping is free worldwide for all originals, and all duties and taxes are included in your purchase price. You will not be charged any additional fees upon delivery.
- TRACKING -
-Once your order ships, you will receive a DHL tracking number via email.
-You can track the shipment in real time until it reaches your door.
- DELIVERY ISSUES -
-If your shipment encounters delays, routing errors, or customs I will liaise directly with DHL to resolve the situation.
-If a shipment is confirmed lost by DHL, a refund (for originals) or replacement (for prints, if available) will be arranged.
- DAMAGED SHIPMENTS -
-Damage is extremely rare due to the packaging and courier quality, but if it occurs:
-Contact us at Pencil And Pigment Dot Com within 7 days of delivery
-Provide photos of the damage, packaging, and label 
-A return will be arranged for verification before any refund/ replacement is issued
-No refunds or replacements can be provided without the artwork being returned and inspected.
- ADDRESS ACCURACY -
-Please ensure your shipping address is correct. Any reshipment fees sue to incorrect or incomplete addresses are the responsibility of the customer.

International Shipping
I proudly ship worldwide. International orders are carefully prepared for cross-border transit and shipped fully insured with tracking. Please note that international collectors are responsible for any applicable customs duties, VAT, or import taxes required by their country.

Thank you for reading and I hope your day is wonderful!